FAQ - Frequently Asked Questions

Android: Why am I not getting any goal alerts?
iPhone: Why am I not getting any goal alerts?
Huawei: Why am I not getting any goal alerts?
Android: How do I activate notifications for certain teams and competitions?
iPhone: How do I activate notifications for certain teams and competitions?
Android: How do I customize my home screen?
iPhone: How do I customize my home screen?
iPhone: How can I change the competition in the 'Today-Widget'?
Why do I receive alerts for teams I have deactivated?
Android: Why am I not receiving alerts on my lock screen?
Android: Why am I not receiving an acoustic signal on my device?
iPhone: Why am I not receiving an acoustic signal?
Why do I see incorrect kick-off times in my app?
How can I get rid of the ads in my app?
Android: How do I restore my in-app purchase after reinstalling the app?
iPhone: How do I restore my in-app purchase after reinstalling the app?
How can I contact support?
How can I get information for the World Cup?